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Cornerstone Insurance Agency Blog

How to Handle the New Normal in Business

7/15/2020

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​Over the past few months, founders who recently started their business shared their concerns through Skype or Zoom, which caused the health crisis. The evidence of vulnerability and anxiety shows through their questions. Below are some answers to those very questions.
Involve Your Employees
As you journey to transform your idea into a force that can change the world with you as the founder, you might already have the thought that you must have people that are critical enough. They must have capabilities and passion that aligns with your mission. However, these times are hard, and you must deepen your relationship with your support structure.
  • Listen to your team's concerns, get them involved as you make decisions, share dilemmas with them, and be as transparent as you can be as you decide on tough choices about letting go or pay cuts. Your team will mostly not like difficult decisions, but understanding is also part of transparency.

  • Hard times can also be a reminder that we must connect to your people's minds and hearts, or they might not give their full support during a crisis.

Get Closer to Your Customers
Enterprises and consumers all over the globe are anxious, unsure, and worried. For those only starting in the business with existing customers for a base, this is the perfect opportunity to show your care. You could try reaching out with a right ear and a kind word rather than selling more. In doing so, you will fortify your relationship with them and make adjustments in your services or products.

Empathy and Focus
There can be many things you cannot be aware of in the situation today, both in each company's operations and in the macro-environment. The global pandemic will have your resolve tested, pushing you to the limits in business and human terms like you never expected to happen. In-general, founders have the skill to deal with gaps in information, place fires, and handle risks. 

Another way is to make sure you have insurance for your business. Although you might have difficulty coping with the new normal, insurance premiums still guarantee you have the protection and coverage you need in a pandemic like the Coronavirus.

At Cornerstone Insurance Agency, we do our best to ensure that our clients are well-protected with affordable and comprehensive policies. We make sure to go the extra mile to help you with your needs. To learn more about how we can help you, please contact our agency at (888) 661-8831​ or Click Here to request a free quote. 
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